On the road to social power. The case of passengers on Buenos Aires urban trains (2002-2017)
Keywords:
Railways, Social power, Collective action, Transport, Public servicesAbstract
This article aims to address the different forms of action carried out by passengers on Buenos Aires urban trains – whether individual or collective, formal or informal, as well as extra-institutional - to express their disagreement with the conditions of provision of services. The key to the analytical question is in problematizing to what extent they find conditions of possibility for its realization and in what way they act favorably or to the detriment of the construction of greater degrees of social power of the users of the rail transport. The methodology used articulates different sources and tools for data collection. it uses official information provided by the National Transport Regulatory Commission (CNRT), its own surveys, systematic records in social networks and interviews with key informants.
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